Commercial Account Service Specialist Customer Service & Call Center - Bozeman, MT at Geebo

Commercial Account Service Specialist

PayneWest Insurance is looking for an Account Specialist to join our team in Bozeman. Our company is growing fast! We've been ranked the 34th largest US Business Brokerage by the Business Insurance Journal for 2014. We work in 32 communities throughout Idaho, Montana, Oregon, and Washington and have over 600 colleagues. At PayneWest, we are committed to our 3 Cs: Clients, Colleagues, and Communities.
Who we're looking for:
Account Specialists at PayneWest are organized, proactive, and masters at providing excellent support. We want to work with passionate people who are committed to maintaining solid client relationships and have the desire to help people.
What you'll be doing:
Our Account Specialists work with a dynamic Commercial Account Services team to grow and retain our book of business. We will give you the tools to effectively manage your assigned clients and provide them with the support they need.
As an Account Specialist, you will:
Handle renewal marketing procedures including but not limited to negotiating with carriers, obtaining updated customer information and ordering policies from carriers.
Update and maintain customer information in the agency management system accurately and efficiently.
Collaborate with colleagues to identify opportunities with existing customers within the organization.
Conduct account reviews which includes analyzing coverage, quoting, offering appropriate options and actively soliciting referrals for additional lines of business.
Handle independently or work closely with designated sales team to ensure customer service needs are addressed in effective and efficient manner.
Actively participate in organization initiatives and support core values including community involvement
What we need from you:
2 year college degree and/or equivalent business experience preferred
Ability to obtain a state insurance license
Eager to work in a collaborative and innovative environment
Personally driven to be proactive and detail oriented
Why work with us:
We are proud to be employee-owned
You will have the potential to grow personally and professionally with an organization that is dedicated to providing a higher level of service to our clients.
Our colleagues are a passionate, collaborative, and family-friendly!
Our benefits are awesome!Estimated Salary: $20 to $28 per hour based on qualifications.

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